We welcome you to Sheridan Dental Centre and in order to make your first visit a positive experience, our goal is to make you comfortable and provide the best possible care.
Prior to the check-up, our patients are asked to share background information about general health, medications, previous surgeries and dental procedures, lifestyle issues and more. An extensive medical and dental history is extremely important as this information may be connected to your oral health.
During your first visit, we will also want to take x-rays and camera pictures to help assess the health of your teeth and gums and to create a treatment plan.
Dental insurance is designed to pay a portion of certain procedures; no dental insurance attempts to cover 100 percent of dental services. Your benefits depend on the contract between you or your employer and the insurance company. Some insurance companies do not update fee schedules to the current year or do not cover some of the newer procedures. Remember that dental insurance is offered to reduce the cost of dental care, not to eliminate it. Our dental team will work with you to maximize your insurance benefits, but dental care should not be dictated by what your dental insurance will or will not cover. With modern material and techniques, the standard of care is changing for the better. Please discuss discrepancies and direct your insurance questions to your insurance carrier.
Unless prior arrangements have been made, 100 percent of the fee for services payment is due upon completion of treatment. Payment may be made by cash, cheque, Visa, Mastercard or direct payment.
Our sterilization procedures are completely transparent and in full view of our patients. We employ the latest techniques and equipment for the complete destruction of all life forms and maintain the integrity of sterilized instrumentation until you are seated in the operatory. We go to great lengths to ensure that our patients are properly protected.
Please ask us to show you our procedures should you have any concerns.